All included from day one
Paired Plus includes scheduling, marketing, and the Maestro PMS spa integration from day one, with no extra fee for folio posting.
Certified integration for hotel & resort spas
Maestro PMS Spa Integration
Our certified Maestro PMS spa integration lets hotel and resort spas post room charges, look up in-house guests by name, reservation, or room, and keep credits and night audit in sync with the front desk.
- Room charges
- Guest inquiries
- Room credits
- Night audit
- Guest lookup
Certified Maestro PMS interface
5 folio tools included
Trusted by Leading Hotels & Resorts
Why hotel spas choose Paired Plus
4 reasons hotels switch to Maestro spa software by Paired Plus
Most spa platforms add modules as you grow. Paired Plus includes them from the start.
Real-time folio posting
Spa staff look up an in-house guest by name, reservation, or room and post charges, credits, and night-audit items to the Maestro folio in real time.
U.S. support team
No chatbot and no overseas ticket queue. Support in California and Oregon is trained on the Maestro connection, so spa and front-desk issues stay with one team.
One system for a group
One spa system across a single resort or a group. Reporting stays centralized while each desk still posts to the correct Maestro folio.
5 folio tools
What the Maestro spa software connection does
From Canadian resort chains to standalone U.S. properties, the connection links the spa desk to the guest folio. Staff find an in-house guest and post the sale without a call to the front desk.
- Room charges
- Guest inquiries
- End of night audits
- Room credits
- Lookup by name, reservation number, or room
One support team
Support that knows the Maestro connection
Live chat and training come from California and Oregon, not a separate Maestro help desk. If a room charge, guest lookup, or night-audit post fails, one team handles it.
- Live chat and training from California and Oregon
- One team for room charges, guest lookup, and night audit
- Button labels can be rewritten in your language (caption text, not a full translated build)
Spa checkout posted to MaestroFAQ
Questions about the Maestro connection
These are the questions hotel and resort teams ask before they connect the spa desk to Maestro. The answers below match how guest lookup, posting, and support work after the connection is live. Paired Plus is spa software for Maestro PMS: the Maestro room charge spa posting and night-audit items go to the folio in real time, and a group can run resort spa software Maestro from one system while each desk posts to the correct folio. If you have a question we did not cover, bring it to the demo and we will walk through the folio flow for your property.
What posts to the Maestro folio?
Spa charges, credits, and night-audit items post to the Maestro folio in real time, so the front desk sees the same guest balance as the spa.
How does the spa desk find an in-house guest?
Staff look up the guest by name, reservation number, or room, without a call to the front desk.
Is there an extra fee for folio posting?
No. Paired Plus includes scheduling, marketing, and the Maestro connection from day one, with no extra fee for folio posting.
Who supports the interface?
Paired Plus does. Support in California and Oregon is trained on the Maestro connection, so spa and front-desk issues stay with one team.
Does this Maestro PMS hotel spa software replace Maestro?
No. Maestro keeps the reservation, the room, and the folio. Paired Plus runs the appointment book, marketing, and the ticket that posts to Maestro. Scheduling, marketing, and folio posting are included from day one, with no extra fee for the interface. A single resort or a group can use one spa system, with reporting in one place, while each desk still posts to the correct Maestro folio.
How does hotel spa folio posting Maestro work?
Spa staff look up an in-house guest by name, reservation number, or room, then post charges, credits, and night-audit items to the Maestro folio in real time. The front desk sees the same guest balance as the spa, without a phone call to read the room number back. If a post fails, support in California and Oregon handles it. There is no separate Maestro help desk for spa tickets. When the connection is live, spa tickets post without a second payment screen at the front desk. Training covers lookup, posting, credits, and what to do if a charge does not appear on the folio.
More PMS integrations
Explore other certified hotel connections
Paired Plus connects the spa desk to several hotel property management systems, all supported by the same team.
Pricing Questions?
See the Maestro connection with your own services and rooms on a live demo with a Paired Plus specialist.
Or call (800) 710-3879