About Us:
Family owned salon software
Business partners for life. That's the goal.
We like to use the term ‘your forever software’ because we believe that when you see how we do business, you’re never going to want to look elsewhere.
Having the best salon and spa software available is just the tip of the iceberg. If you’re in need of help, you’re going to speak to a real live person who knows what they’re talking about and actually wants to help.
We’re the only family owned and operated software in the industry and we’re going to treat you like a member of the family! Family owned means success for your small business.
Meet our team
Family Owned Spa Software
Whether you’re in need of help creating a new logo, have a new employee who’s in need of training or have a tech related question, you can rest assured you’ll always speak to a family member who cares and is ready to help.
Head of Development
Training & Demonstrations
Technical Support Manager
Sales Manager
Accounting
Technical Support
Head of App Development
Technical Support
Sales
Sales/Marketing
Marketing
Marketing
Legal
Family Means Success!
For 30 years, the Wiggins family has prided themselves on providing the premier business management software for salons and spas around the world. Delivering more features and a truly customizable experience for each business has always positioned us at the forefront of the beauty industry, but what truly sets Prosolutions Software apart from competitors is our genuine love for what we do.
When you partner with us, you’re not just a client—you become part of our family. We firmly believe that our growth is tied to your success, and this philosophy shapes every interaction, ensuring you’re never treated like just a number. From our dedicated support team to our passionate sales and marketing staff, you can expect nothing less than excellence.
At Prosolutions Software, we’re more than a software provider—we’re your partner in success. Our mission is to help you focus on what you love: creating unforgettable experiences for your clients. With Prosolutions, you gain a trusted ally dedicated to your growth, backed by three decades of expertise and a heartfelt commitment to the beauty industry. Join our family today, and let’s build a brighter future for your salon or spa together.
Frequently Ask Questions
Have questions about what it means to work with a family-owned salon and spa software company? Below are answers to the things salon and spa owners ask us most often about support, stability, and why Paired Plus is built differently from venture-backed alternatives.
Yes. Paired Plus is genuine family owned salon software built and supported by Prosolutions Software since 2004. There are no outside investors influencing decisions. That independence lets us prioritize long-term client relationships over short-term growth targets. When you choose family owned salon software, you get stability, transparent pricing, and a team that treats your business as an extension of our own. We answer directly to the salons and spas that rely on us every day, which is why so many clients stay with us for years and call us their forever partner.
Choosing family owned spa software means working with a company that understands the unique pace and pressures of spa operations. Unlike venture-backed platforms, we are not driven by investor exit timelines. Our family owned spa software model allows us to offer unlimited training, real human support, and all-inclusive features without constantly introducing new fees. Spa owners appreciate that we focus on reliability and service rather than rapid feature bloat. This approach has helped us build lasting partnerships with both independent spas and multi-location operators who want consistent, personal support.
Yes. Paired Plus is the only family-owned salon and spa software company in the industry. Most competitors answer to outside investors, which often leads to price increases, reduced support, or sudden changes in direction. As a family-owned salon and spa software provider, we make decisions based on what helps our clients succeed long term. That includes keeping every feature included in one price, offering U.S.-based support from California and Oregon, and treating every salon or spa like part of the family. This difference is why many owners switch to us and stay.
“Your forever software” means the relationship does not end after you sign up. With Paired Plus you get forever salon software that includes ongoing human support, free training, and a team that remains accessible as your business grows. We are not a platform that disappears behind tickets or chatbots. Forever salon software also means you will not outgrow the system or face surprise add-on costs. Whether you are a single stylist or a multi-location operation, the same all-inclusive tools and personal service stay with you for the long run.