Family owned salon software
Business partners for life. We are the only family owned and operated software in the industry, and we treat every salon and spa like a member of the family.
- No outside investors
- All features in one price
- U.S.-based human support
Family owned and operated salon software, backed by the people who build it
Most salon software companies answer to outside investors. We answer to the salons and spas that use us every day, and we have since 2004.
No investors to satisfy
There is no board, no funding round, and no exit plan. That independence lets us put long-term client relationships ahead of short-term growth targets, so prices and features do not lurch every quarter.
A real person answers
When you need help, you speak to a real live person who knows what they are talking about and actually wants to help. Not a ticket queue, not a chatbot, not an offshore script.
Everything in one price
Artificial intelligence, scheduling, point of sale, client profiles, the mobile app, the online store, email marketing, inventory, gift cards and credit cards. No feature tiers, no surprise add-ons.
Family Owned Spa Software
Whether you need help creating a new logo, have a new employee who needs training, or have a tech question, you will always speak to a family member who cares and is ready to help.
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Brent Wiggins
Head of Development
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Matthew Wiggins
Training & Demonstrations
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Michael Wiggins
Technical Support Manager
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Maureen Long
Sales Manager
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Anthony Medel
Accounting
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Dalton Wiggins
Technical Support
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Raymond Paulson
Head of App Development
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Brent Wiggins Jr.
Technical Support
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Kayla Wiggins
Sales
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Jennah Wiggins
Sales/Marketing
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Kristina Johnson
Marketing
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Michael Johnson
Marketing
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Mark Wiggins Jr.
Legal
Family owned salon management software that answers the phone
For decades the Wiggins family has provided business management software for salons and spas around the world. Delivering more features and a truly customisable experience for each business put us at the forefront of the beauty industry, but what really sets Prosolutions Software apart is a genuine love for what we do.
When you partner with us you are not just a client, you become part of our family. We firmly believe our growth is tied to your success, and that shapes every interaction, so you are never treated like just a number.
- Your partner in success. Our mission is to help you focus on what you love: creating unforgettable experiences for your clients.
- Three decades of expertise. Backed by a heartfelt commitment to the beauty industry.
- Your forever software. Ongoing human support, free training, and a team that stays with you as you grow.
The only family-owned salon and spa software in the industry
Choosing family owned spa software means working with a company that understands the pace and pressures of spa operations: treatment rooms running late, therapists on rotation, and guests who notice every detail.
Unlike venture-backed platforms, we are not driven by investor exit timelines, so we can offer unlimited training, real human support and all-inclusive features without constantly introducing new fees. That is why independent spas and multi-location operators stay with us for years and call us their forever partner.
Frequently asked questions
What it means to work with a family-owned salon and spa software company, and why Paired Plus is built differently from venture-backed alternatives.
Is Paired Plus really family owned?
Yes. Paired Plus is genuine family owned salon software built and supported by Prosolutions Software since 2004. There are no outside investors influencing decisions, which lets us prioritise long-term client relationships over short-term growth targets. When you choose family owned salon software, you get stability, transparent pricing, and a team that treats your business as an extension of our own. We answer directly to the salons and spas that rely on us every day.
Why does family-owned salon management software matter for spas?
Choosing family owned spa software means working with a company that understands the unique pace and pressures of spa operations. Unlike venture-backed platforms, we are not driven by investor exit timelines. That allows us to offer unlimited training, real human support, and all-inclusive features without constantly introducing new fees. Spa owners appreciate that we focus on reliability and service rather than rapid feature bloat.
Are you the only family-owned and operated salon software in the industry?
Yes. Paired Plus is the only family-owned salon and spa software company in the industry. Most competitors answer to outside investors, which often leads to price increases, reduced support, or sudden changes in direction. As a family-owned salon and spa software provider we make decisions based on what helps our clients succeed long term: every feature in one price, U.S.-based support from California and Oregon, and every salon or spa treated like part of the family.
What does “your forever software” actually mean?
“Your forever software” means the relationship does not end after you sign up. You get ongoing human support, free training, and a team that stays accessible as your business grows. We are not a platform that disappears behind tickets or chatbots, and you will not outgrow the system or face surprise add-on costs. Whether you are a single stylist or a multi-location operation, the same all-inclusive tools and personal service stay with you for the long run.
How long has Paired Plus been in business?
Prosolutions Software has been building and supporting salon and spa management software since 2004, and the family behind it has worked in this industry for decades. The software is written, sold, and supported by the same people, so the team that answers your call knows the product inside out.
What is included in the price?
Every feature, in one price. Artificial intelligence, appointment scheduling, point of sale, client profiles, the mobile app, the online store, email marketing, inventory, gift cards, and credit card processing. No feature tiers, no surprise add-ons, and no per-module upsells.
Start with 12 months free
Get full access to our salon and spa management software for an entire year at no cost when you integrate credit card processing. Transparent pricing, every feature included, and real human support from day one.
Talk to the family directly
Send us an email or give us a call and we will happily answer your questions about pricing, migration from another system, or what your salon or spa actually needs.
Prefer to see it first? Book a free demo and we will walk your own workflow through the software.