Training is always Free & Unlimited
Whether you’re a first-time user or have a new staff member that you’d like help with. We’re here to help!
Great for new hires!
In this class we focus on the 5 main things a front desk software user should know in order to run the desk at the most basic level. #1 How to book a standard appointment (this includes how to add and lookup a client.) #2 How to reschedule a standard appointment (this includes both “drag and drop” and the standard method. #3 How to unbook a standard appointment (this includes both unbooking and “unbooking all this day” and the difference between the two.) #4 How to make a standard sale with service, product, and tip. #5 How to close the drawer at the end of the day.
A must for your marketing team!
In this class we will go over the initial setup of the DARCI system. Next we will focus on the marketing aspects of the DARCI system. How to make automatic marketing campaigns as well as Manual campaigns. How to create a target list and send a message to just those customers. How to test your marketing campaigns before sending them out. How to use “Tracking” to help in creating targeted lists. We will also go over how to create a survey and attach it to a campaign.
Keep your clients coming back!
In this class we show you how to use the most powerful loyalty program in the industry. From earning “points” like airline miles to use for discounts and freebies, to getting automatic discounts and “earning” new services. Paid and Free Rewards programs for your customers that allow you to keep them coming back to you! We’ll show you how it works, and then help you design the right program for your customers.
Goal Setting and Achievement Strategies
The Online Store and its three options! In this class we will go into detail how to setup and use the three online options. #1 Appointments Online, (your customers and staff being able to book appointments through your website or app, view the schedules through your website or app, and even allow staff to “unbook” appointments through your website or app.) It’s like having your front desk working for you 24 hours a day! #2 Gift Certificate (Card) Online sales, sell gift certificates or cards online, ship them or have the software send the out for you automatically! #3 Retail Online, a true shopping cart, with descriptions and images of your products and current prices. We’ll show you how to set up your store and how to manage it!
Ring Out Sales Quickly and Efficiently
In this class we will go over how to make a standard sale, how to create discounts and coupons, how to place sales on Hold, how to change the payee, how to modify a price without a coupon, how to create and sell a series, how to sell a membership (membership training itself is not included in this class.) How to pre print a receipt, how to duplicate a receipt, how to accept payment in multiple forms, how to create a deposit and how to pay using a deposited balance. Finally, how to close your drawer at the end of the day.
Handle Purchase Orders Like a Pro!
In this class we’ll learn how to create Vendors, Manufacturers, and Categories of products. We will learn how to add a product for sale or in-house use (Retail or Professional). We will learn how to manage product quantities. How to create labels. How to change prices in blocks and individually. How to create and receive a purchase order and how to track inventory sales by staff member.
One app for both staff and clients!
In this class we will go over each of the sections of your staff or client app (when choosing this class please note in “other” if this is for the “Staff App” or the “Client App,” or both!
Become a Paired Plus Pro
In this class we will discuss items that are in the software that most users are simply unaware of. i.e. Customer Times; The Reception Load, Locking a Column, Eforms, Come Again, Buy Again, Messages, Appointment Back Log report, Modifying a series, Modifying a transaction, the Month View, Automated Promotions and more if time allows!
